health care control
(1) A control mechanism that display the status of the accomplishment of routinely scheduled preventive maintenance activities by the plant engineering department.
A reliable quality characteristic that fits this task is understandability. However, it provides control devices such as graphs and charts. As such, this will show the progress covered in the relevant department has covered on the routine. Health care systems can use the Gantt chart to track the progress of the preventative maintenance schedule since it will assist in monitoring the progress of the task that have been assigned. It also helps in improving the scheduling of routine maintenance activities and is cost effective since schedules are shortened.
(2)A control mechanism that helps to track the number of repeat patient chart requests fulfilled beyond a stated two-hour response time limit.
Timeliness is suitable for performing this task efficiently. This is due to its ability to reflect deviations from the standard at an initial phase, creating a small time interval between recognition and the start of the corrective measure. However, a histogram can be used to track this characteristic of control measure. Though many other charts can be used, health care systems should have a way to track the frequency of requesting or accessing a patient chart.
(3)A control mechanism that follow the processing of a letter of complaint from its initial receipt to the disposition of the problem.
Adequate control characteristic that fits this task is responsibility; this is because it reflects the outline of the authority responsibility as it encompasses monitoring and correcting any mistakes that may have been realized. Health care systems experience patient complaints every day and as such they should come up with a method of tracking complaints from patients from the beginning to the end. Assessing the satisfaction of patients plays a major role in the emergent push towards accountability among providers of health care services.
(4)A control mechanism that track the timeliness of the clinical laboratory’s responses to STAT test requests.
An efficient control characteristic for this tracking task is timeliness. It is a control method that reflects abnormalities from the normal at the initial stage. As such, the time difference between the realization and the start of the corrective action is minimized. Health care systems should adopt a system for performing this kind of task since providers apply these tests to improve the quality care they are providing to patients.
(5)A control mechanism that track the department’s financial operating results as compared with the departmental budget.
Adequate controls for this procedure are specificity and appropriateness. In addition, healthcare managers can use the balanced scorecard to enable tracking of this kind of task. It assists in improving the healthcare system’s communication as well as monitoring the performance of the strategic objectives.
(6)A control mechanism that report on employment turnover throughout the organization by quarter and by year.
On this task, the suitable characteristic is understandability, perhaps it provides control mechanism tools such as charts and graphs that play a big role in displaying the detailed reports on employment turnover rates throughout the organization periodically. Healthcare managers should track the rates in which their employees are leaving and as such this will allow them to come up with strategies that can be applied to retain their employees longer.