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Conflict Resolution

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Conflict Resolution

Category: Case Study

Subcategory: Health

Level: College

Pages: 1

Words: 275

Conflict Resolution
In a corporate setting, conflict is inevitable. All participants are affected by the effects of the conflict. Conflict comes about when two or more individuals, groups in an organization make demands.
This particular scene involves four individuals: the employee, his department supervisor, the human resource and payroll supervisor, and their Manager.

George Mann was the supervisor in charge at the time the employee left. Thus, his argument should be that this conflict should be resolved at the lowest organizational level possible. He and the respective employee are the ones who are aware of the facts since they are the immediate parties who communicated directly. Participants should be limited so that an agreement on the solution can be easily obtained. The involvement of top-level management only adds undue pressure to the problem at hand. He acknowledged the existence of this conflict and was ready to have an open conversation to resolve the issue.

Sally is an indirect participant, but her argument is valid since an employee should be aware of the set rules or policies of the hospital. The employee thus should accept sally’s point of him not being paid for those two hours since he didn’t properly follow the guidelines and punched off. Both the hospital and its employees have a high role of responsibility to provide services without any unnecessary interruptions. The respective employee and department supervisor should recognize their mutual obligat…

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